In their book from 1999, First Break All the Rules, Marcus Buckingham and Curt Coffman offer their advice on how great managers define the "essence of development" in their staff.
Remember the revolutionary insight common to great managers:
People don't change that much
Don't waste time trying to put in what was left out.
Try to draw out what was left in.
That is hard enough.
Tuesday, February 21, 2012
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